EMVYA - Electric Heating Shoulder Neck Pad Massager

The Emvya Electric Heating Shoulder & Neck Pad Massager is designed for convenient, on-the-go warmth and relaxation.

✅ Easy Power Supply – Simply connect the heating pad to any 5V, 2A power source (USB power bank, adapter, or laptop). No need to worry about power compatibility.

✅ Adjustable Heat Settings – Choose from three temperature levels (45°C, 50°C, 55°C) to find the perfect warmth for your comfort.

✅ Auto Shut-Off for Safety – Select from three timer settings (30 min, 45 min, 60 min) to conserve energy and prevent overheating.  

✅ Ergonomic & Comfortable – Made from ultra-soft plush fabric, it’s gentle on the skin and features adjustable buttons to ensure a snug fit for all neck sizes.   

✅ Portable & Versatile – Whether at home, work, or on the go, this heating pad provides targeted relief for neck and shoulder pain, cramps, and fatigue—anytime, anywhere! Perfect for those who seek instant warmth and relaxation. 💆‍♂️🔥

We offer fast and reliable shipping on all orders.
You can expect to receive it within 4–15 business days based on your location.

Please contact our customer service team for assistance if you have any questions or concerns about your shipment.

We understand that sometimes things don’t work out. Here’s our easy and hassle-free return and refund policy:

Returns: 
- You can return your item within 30 days of receiving it for a full refund or exchange.

- Items must be unused, in original condition, and in their original packaging to be eligible for a return.

- To start a return, please contact our customer service team at Contact@emvya.shop with your order number and reason for return. We'll guide you through the process.

Refunds:
- Once we receive your returned item, we will inspect it and process your refund.

- Refunds will be issued to the original payment method within 5–7 business days.

- Please note that shipping fees are non-refundable, and the customer is responsible for return shipping costs unless the item is defective or incorrect.

Exchanges:
- If you need a different size or color, we offer exchanges. Simply return the original item, and we’ll send out your new choice once we receive the returned item.

Damaged or Incorrect Items:

- If you receive a damaged or incorrect item, please contact us within 7 days of delivery, and we’ll arrange a free return and replacement.